Frequently Asked
Questions
What Is CF Interiors?
As Western Canada’s largest trade-only showroom, CF Interiors primarily serves Interior Designers across BC and Alberta, with access to 200+ vendors. Furniture is one of the hardest consumer decisions to make, so we encourage you to have an Interior Designer guide you in that decision-making process. Designers save their clients time, money, and handle your space planning to ensure proper scale, thoughtfully curating a space you’re sure to fall in love with.
Where Is CF Interiors Located?
CF Interiors has three trade showrooms: North Vancouver (flagship location), Kitsilano and Calgary. We no longer have any retail locations.
Click here for a list of our showroom addresses.
When Did You Transition To A Trade-only Showroom?
Do I Need An Appointment To Shop?
Yes, CF Interiors operates by appointment only, in order to give our clients the best store experience possible, suited to their specific needs. Please book an appointment at your desired location here.
You Used To Be Open To The Public. Can I Still Visit The Showroom As A Retail Customer?
We require your interior designer to either be present at your appointment, or set up an appointment on your behalf. Please book an appointment at your desired location here.
Can 1 Book An Appointment Without My Designer Present?
Ideally, your designer should be the one booking the appointment with their Account Manager. If your designer cannot be present for the appointment, the Account Manager should be provided with all design project details, including items they’re interested in, price ranges and desired timelines well ahead of the appointment, in order to prepare accordingly.
Why Do I Need An Interior Designer To Pick Out Furniture?
Can 1 Buy Floor Models Off The Showroom FLOOR?
I Am A Retail Client. Does This Affect My Existing Orders?
What Does A Membership Cost?
What Are The Benefits?
We eliminate any time, and in turn money, spent on order management, accounts payable, claims, logistics, warehousing, and delivery. You’ll also have access to exclusive trade discounts, as well as financial rewards, and a dedicated Account Manager who will create a personalized shopping experience for you and your clients.
What Are The Requirements To Apply?
CF Interiors Design + Trade Program is for professional members of the design trade. To be a part of the program you must have an active business license and some other proof of your trade standing (ie. a working portfolio, client testimonials, credentials, certifications, etc).
How Long Does It Take To Hear Back Once I Submit My Application?
As we are experiencing a higher volume of applications after switching to a trade-only showroom, please allow up to 7 business days for your application to be processed.
I Don’t Have A Business Website And/or Instagram Account. Can I Still Apply?
I've Applied. What Happens Now?
Once you’ve applied, you should hear back within 7 business days. From there, if your application is accepted, you will receive a welcome email introducing you to your dedicated Account Manager. You can then start using our services immediately.We also recommend booking an appointment with your new Account Manager to have a tour of one of our trade-only showrooms!
Can My Application Be Denied?
As our program is for professional members of the design trade, your application may be denied if proof of trade standing is not provided. If you have questions about your application, please email [email protected]
Are There Any Minimums I Have To Meet To Place An Order?
What Is Your Sample Policy?
At CF Interiors we provide access to samples from 100 vendors, including upholstery, rugs, and material finishes. Samples are rented on a short term basis at no cost. Some vendors may require a payment for ordered samples, however if you place an order with that vendor, the cost of your samples will be taken off your invoice.
I Can't Access The Portal, Who Can I Contact To Help Me?
Please email [email protected] for any designer portal related issues, or reach out to your dedicated Account Manager.
